Refund policy
Return & Refund Policy
At DripWave, we want you to feel completely confident with your purchase. That’s why we offer a flexible 30-day return policy.
If you are not satisfied with your item, you may return it within 30 days of the delivery date, provided the product is:
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Unused
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In its original condition
To begin the return process, please contact us at support@drip-wave.com with your order number and reason for return. Our support team will guide you through the next steps.
Once your returned item is received and inspected, we will notify you via email. If the return is approved, your refund will be issued to your original payment method within 5 business days.
Please note:
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Return shipping costs are the responsibility of the customer unless the item is damaged, defective, or incorrectly shipped.
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Items showing signs of use or damage (not due to transit) may not be eligible for a full refund.
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Refunds may take a few additional days to appear on your statement depending on your bank or credit card provider.
We are committed to making your experience with RetroKickzz smooth and worry-free. If you have any questions, don’t hesitate to reach out.